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Education Program Coordinator

Our client, a wholly-owned subsidiary, is a fast-growing education company dedicated to delivering superior education solutions to students who aim to study or work in the United States. They are currently seeking for bilingual (Mandarin & English) education program coordinator to join their team in New York City.

 

RESPONSIBILITIES

  • Build trusted, consultative relationships with parents and their children who are exploring education and career opportunities in the U.S.
  • Work closely with project managers, service coordinators and marketing team to achieve company’s sales objectives.
  • Respond to incoming inquiries and provide information about service’s procedures, curriculum components, etc.
  • Follow up and document student/parent interactions in company’s CRM system.
  • Assist in research and material translation when it is needed.

 

QUALIFICATIONS

  • Bachelor's Degree
  • Ability to work with a flexible schedule
  • Excellent written, verbal communication, and presentation skills
  • Demonstrated ability to work in highly collaborative, cross-functional environments
  • Effective problem solving, collaboration, and influencing skills.
  • At least 2 years of successful client interaction experience preferred
  • Educational background in the field of Education preferred
  • Deep knowledge of U.S. high schools/colleges admissions process or career readiness preferred
  • Bilingual in English and Chinese a must
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