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Director of Medical Service

About the Company

Our client a global healthcare consultancy based in Boston, MA. We work closely with prestigious healthcare institutions throughout the United States, providing a full range of service, including remote consultation, overseas medical treatment services, and executive examination for patients, as well as clinical oberverships, lab placement for researchers, and training opportunities for international healthcare professionals. Our mission is: Improving Global Access to Healthcare Excellence.

 

RESPONSIBILITIES

The Director of Medical Service is a full-time position directly reports to the CEO and provides the leadership and management to the Medical Service team. In this role, you will be required to lead a team to provide medical services to designated clients in China and communicate with healthcare professionals and institutions in the US.

  • Provide strategic leadership for the medical service team to ensure high-quality medical services such as remote consultation, overseas medical treatment services, and executive examination for patients.
  • Develop and maintain good relationships with healthcare professionals and institutions, partners and clients both in the US and China.
  • Provide and coordinate support, counseling, advocacy to clients
  • Ensure business retention through excellent customer care
  • Provide team member with appropriate coaching, mentoring and development


QUALIFICATIONS

  • Must have a minimum of 5 years work experience as a physician or similar role or medical education background
  • Must have Excellent interpersonal skills and fluent in English and Chinese
  • Demonstrated ability to think strategically and tactically
  • Outstanding ability to manage, organize and prioritize tasks
  • Entrepreneurial spirit and eager to contribute to a start-up environment
  • Service oriented approach, flexible and proactive towards adapting to clients’ needs
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