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Senior Operating Manager

About the Company

Our client a global healthcare consultancy based in Boston, MA. They work closely with prestigious healthcare institutions throughout the United States, providing a full range of service, including remote consultation, overseas medical treatment services, and executive examination for patients, as well as clinical oberverships, lab placement for researchers, and training opportunities for international healthcare professionals. The company's mission is: Improving Global Access to Healthcare Excellence.

Job Description

The Senior Operating Manager is a full-time position directly reports to the CEO and provides the leadership, management and vision necessary to ensure that the company has the proper operational controls, administrative and reporting procedures, and systems in place to effectively grow the organization and to ensure financial strength and operating efficiency.


  • Provide day-to-day leadership, management and mentoring to the organization’s operational departments, including Medical Services, Medical Training, Human Resources, Finance, and Office Management
  • Drive the organization to achieve and surpass business goals and objectives; and spearhead the development, communication and implementation of effective growth strategies and processes
  • Collaborate with top leadership to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the objectives of the organization
  • Foster a positive, success-oriented, accountable environment within the organization
  • Represent the association with clients, members, and business partners


  • A minimum of 5 years in a similar role and 10 years of work experience
  • Demonstrated ability to lead teams in delivering exemplary, high quality and high impact results
  • Entrepreneurial spirit and eager to contribute to a start-up environment
  • Superior communication skills in English and Mandarin is a must
  • Master’s Degree in Business Administration, Management or related field preferred
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